Return & Refund Policy
At systemgr, customer satisfaction is important to us.
Return Eligibility
You may request a return if:
- The item is damaged or defective
- The wrong item was received
- The item does not match the description
Return requests must be submitted within 7 days of receiving the product.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
Refund Process
Once the returned item is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Refund Processing Time
Once we receive and inspect your returned item, refunds will be processed within 2 business days. Depending on your payment provider, it may take an additional 3-7 business days for the refund to appear in your account.
Return Window
Customers may return eligible items within 30 days after delivery.
Return Shipping Cost
Customers are responsible for return shipping costs unless the item is defective or incorrect.
To initiate a return, please contact: